Project Feedback

Getting feedback on the work we do for our clients is an important way for us to improve the quality of our service. We appreciate you taking a few moments to provide us with some insight from your perspective on the project we recently completed for your company. Please choose the appropriate response for each statement, with 0 representing Strongly Disagree and 5 meaning Strongly Agree.

Again, thank you for your insight. We look forward to serving you again.

The asterisk (*) indicates a required field.

Name*

Company Name*

Email*

How did the service/product provided meet your needs and quality expectations?
0 1 2 3 4 5

Poor

Average

Excellent

Did we deliver the product/service in the agreed-upon time?
0 1 2 3 4 5

Poor

Average

Excellent

Did our people work with a collaborative and service-oriented attitude?
0 1 2 3 4 5

Poor

Average

Excellent

How would you rate our overall performance on this study as compared to other contract laboratories with whom you work?
0 1 2 3 4 5

Poor

Average

Excellent

Would you use Ricerca again for similar projects? Yes No

Would you recommend Ricerca to a colleague with similar needs? Yes No

Comments